Privacy Policy

1. Who we are

Bay Area Pest Defence is a customer-facing brand operated by Global Source Opportunities, LLC(collectively, “we,” “us,” or “our”). This Privacy Policy applies to bayareapestdefence.com, our contact and SMS opt-in forms, and related communications.

2. Information we collect

Information you provide

We may collect your name, email address, phone number, ZIP code, pest concern, message, communication preferences, and any other details you choose to submit.

SMS consent records

When you use a form containing SMS choices, we record each choice separately together with the consent-language version, capture time, form source, and the phone number associated with the selection. A phone number without an affirmative checkbox selection is not treated as SMS consent.

Technical information

Our hosting and form-delivery providers may process IP address, browser and device information, request time, referrer, landing-page URL, and user-agent information to deliver and protect the website and forms.

3. How we use information

• respond to inspection and service inquiries;
• provide quotes, scheduling, service updates, and customer support;
• send marketing or informational text messages only when the corresponding consent choice is affirmative;
• maintain consent, opt-out, and communication records;
• operate, secure, and improve our website and business; and
• comply with legal obligations and protect our rights.

4. SMS and mobile information

If you affirmatively opt in, we may send recurring SMS or MMS messages for the specific marketing and/or transactional purposes shown beside the checkbox you selected. Message frequency varies. Message and data rates may apply. Reply HELP for help and text STOP to unsubscribe. Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support roles, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages.

5. When we disclose information

We may disclose information to:

• hosting, security, form-delivery, CRM, communications, and customer-support providers acting for us;
• professional advisers such as accountants, insurers, and legal counsel;
• government authorities when disclosure is required by law; and
• a successor in connection with a merger, sale, or other business transaction.

We do not sell your personal information. The service-provider sharing described above does not permit those providers to use text-message opt-in data for their own marketing or promotional purposes.

6. Data retention and security

We retain information for as long as reasonably necessary to respond to requests, provide services, document consent and opt-outs, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards, but no system or transmission method can be guaranteed completely secure.

7. Cookies and analytics

This site may use strictly necessary browser storage or cookies to operate and protect the website. If analytics or advertising tools are added later, this policy will be updated to describe them and any choices available to you.

8. Your choices

• Reply STOP to any text message to unsubscribe from SMS.
• Use the unsubscribe method in a marketing email, if one is provided.
• Ask us to access, correct, or delete information where applicable.
• Contact us to change a communication preference.

9. Children’s privacy

Our website and SMS program are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

10. Changes to this policy

We may update this Privacy Policy when our practices or legal obligations change. The “Last updated” date above identifies the current version.

11. Contact us

Questions or privacy requests may be sent to info@bayareapestdefence.com or made by calling +1 229-536-5452.

Global Source Opportunities, LLC
Operator of Bay Area Pest Defence